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There are many different types of customer loyalty programs that you can create for your digital platform. Some ideas include:

  1. Points-based program: customers can earn points for different actions, such as making a purchase or referring a friend, and redeem them for rewards like discounts or free products.
  2. Tiered program: customers can move up through different tiers based on how much they spend or how often they make purchases, with each tier offering increasingly valuable rewards.
  3. Gamified program: customers can complete challenges or earn badges for different actions, adding an element of fun and competition to the program.
  4. Exclusive access program: customers can gain exclusive access to special deals, products, or content by participating in the loyalty program.
  5. Subscription program: customers can pay a monthly or annual fee to gain access to exclusive deals and rewards.
  6. Community program: customers can participate in online communities or forums, and earn rewards for contributing or participating in discussions.
  7. Personalized program: customers can receive personalized rewards or offers based on their browsing or purchasing history.
  8. Charity program: customers can earn rewards by participating in charity events or campaigns.

The key is to find a program that aligns with your business goals and appeals to your target audience.

Now we give you some some more details on the tiered and gamified loyalty program.

Tiered loyalty program

A tiered loyalty program is one in which customers can move up through different levels or tiers based on their spending or engagement with the brand. Each tier offers increasingly valuable rewards or perks. For example, a customer may start at the “bronze” level, then move up to “silver,” “gold,” and finally “platinum.”

The rewards offered at each tier can vary, but they typically become more valuable as customers move up. For example, a bronze-level customer may receive a small discount on their purchases, while a platinum-level customer may receive a larger discount, free shipping, or exclusive access to products.

The advantage of a tiered loyalty program is that it incentivizes customers to continue engaging with the brand and spending more in order to reach higher levels and access better rewards. This can help increase customer retention and lifetime value.

Gamified loyalty program

A gamified loyalty program is one that incorporates elements of game design, such as points, badges, and leaderboards, to make the program more engaging and fun for customers. This type of program can be a creative and interactive way to motivate customer engagement and promote brand loyalty.

For example, customers could earn points for completing different actions, such as making a purchase, referring a friend, or writing a product review. These points can then be redeemed for rewards, such as discounts or free products. Customers can also earn badges for completing certain tasks or milestones, and see their progress on a leaderboard.

Gamified programs can be a great way to increase engagement and participation, as they tap into people’s natural desire to compete and achieve. They can also be a great way to build a sense of community and social interaction among customers.

And… There are some combinations possible…

Hinweis: In dieser Serie der Zukunftsfragen versucht der Autor spontan seine Sicht auf die entsprechenden Fragen niederzuschreiben. Was gerade dazu einfällt. Mal mehr – und mal weniger. Die Diskussion ist eröffnet!

Featured Image: by Flavio x Dall-E (Human & AI)


Flavio

Master in Business Innovation. B.Sc. Business Engineering|Innovation. Blogger. Traveller. Product Owner. Technology Strategy Manager. #ginvibes. Knight of Taste. Sports enthusiast. Foodie. Creative Kid. #iger. The guy behind inspiique.

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